Shipping & Returns
Shipping Info
Australian Orders
- Cost for standard shipping on orders in $12.95
- Cost for express shipping on orders in $15
- Processing Time : Orders are typically processed within 1-2 business days.
- Delivery Time - Australia : Orders will be delivered within 3-6 days after processing.
- Tracking : All orders are tracked
- During Promotion and Sale periods, there may be slight delays in receiving your order due to increased volumes.
Wholesale Enquires
Questions
Please contact our customer service team on 1300 650 981
If for some reason you do not wish to keep a product ordered from this website you may return new and unused items within 14 days of the date of receipt. We will refund the purchase cost of the product(s) minus shipping and handling changes. Items must be returned in their original condition; no refund can be made for products that have been used. If you are returning Aerosols or flammable Liquids please contact us first to discuss as they cannot be sent via Australia Post.
Returns
Please download, print and fill out this form to include with your return
If you receive a defective or incorrect product: Contact (within 14 days of purchase) our very friendly Customer Service team on 1300 650 981 (Monday – Thursday 9am - 5pm AEST, Friday 9am - 1pm AEST) or through our contact form. We will reimburse you for the purchase costs including the return postage or replace the faulty product.